Shipping policy
Shipping Policy — Bonded Hearts
Order Processing Orders are processed within 1–3 business days of receipt.
Delivery Times
European Union
- Western EU (DE, FR, NL, BE, AT): 5–10 business days
- Central EU (PL, SK, HU, CZ): 3–7 business days
- Southern EU (ES, PT, IT, GR): 7–14 business days
- Northern EU (SE, DK, FI): 7–12 business days
Rest of World
- United States & Canada: 7–14 business days
- United Kingdom: 5–10 business days
- Australia & New Zealand: 10–20 business days
- Asia (JP, SG, HK, KR): 10–18 business days
- Rest of World: 10–25 business days
Shipping Rates
- Standard shipping: $3.99 worldwide
- Free shipping available on qualifying orders
Delays & Lost Parcels If your order is delayed or lost, please contact us at bondedhearts@seznam.cz . We aim to resolve all claims within 5 business days.
Customs & Duties International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. EU customers are not subject to customs duties on goods originating within the EU.